FAQs

You need a valid driver’s license and must be at least 23 years old.

The minimum age to rent a car is 23.

A deposit or temporary authorization may be required at the start of your rental.

The amount depends on your selected coverage and serves as a guarantee for potential charges.

If a deposit is charged, it will be refunded after the vehicle is returned and inspected.

  • Standard Coverage: up to $500 per incident
  • Full Protection: $0 deductible for collision damage
  • Gold Protection: $0 deductible for collision damage + includes tires, rims, and glass

Yes, standard insurance is included in all rentals.

This includes a deductible of up to $500 per incident. You can upgrade to Full or Gold Protection to reduce your deductible to $0 for collision damage.

Full Protection:

  • $0 deductible for collision damage

Gold Protection:

  • $0 deductible for collision damage
  • Also covers tires, rims, and windshield

No.

Even with Gold Protection, the following are not covered:

  • Interior damage
  • Undercarriage damage
  • Water damage
  • Loss of keys
  • Negligence or misuse
  • Unauthorized drivers

Roof/height damage always has a minimum $500 liability.

The renter is responsible based on the selected coverage.

Gold Protection offers the highest level of coverage but exclusions still apply.

Gold Protection offers maximum peace of mind by covering:

  • Collision damage
  • Tires and rims
  • Glass damage

Most customers who want a worry-free experience choose this option.

Yes, you can add up to three additional drivers during the booking process. All drivers must present valid documents.

Only drivers listed in the rental agreement are allowed to drive the vehicle.

Unauthorized drivers are not covered and may void insurance.

We follow a full-to-full policy: you’ll receive the car with a full tank and should return it full.

No, all our rentals come with unlimited mileage.

The minimum rental period is 2 days.

Late returns may incur additional charges. Please contact us in advance if you expect a delay.

You are not required to fully wash the car before returning it.

However, the vehicle must be returned in a reasonably clean condition.


Important:

  • Excessive sand inside the vehicle may result in a cleaning fee starting from $25
  • Saltwater, stains, or damage to seats may result in a minimum fee of $25 per affected seat
  • Smoking or excessive dirt may result in a minimum cleaning fee of $150

We recommend keeping the interior clean, especially after visiting beaches.

Yes, we offer delivery and pickup services across the island. Conditions may apply depending on location(west side).

We accept credit cards, debit cards, and cash.

A valid payment method is required at pickup.

You can modify or cancel your booking by contacting our customer service team.

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